Job Description

Housekeeping/Room AttendantJoin our team and help us create a welcoming and clean environment for our guests! As a Housekeeping/Room Attendant at SpringHill Suites Memphis Downtown, you will play a vital role in ensuring our guest rooms and public areas are impeccably clean and well-maintained. Your attention to detail and commitment to cleanliness will help us deliver an outstanding experience for our guests.What You'll Do:Room Cleaning and MaintenanceClean and tidy guest rooms according to established procedures and standards, including making beds, replenishing amenities, and ensuring a neat appearance.Report any maintenance issues, damages, or safety hazards in rooms to the supervisor promptly.Public Area MaintenanceEnsure cleanliness and organization in public areas, including corridors, lobby, and other guest areas.Assist in maintaining cleanliness in back-of-house areas as required.Guest Interaction and ServiceProvide courteous and attentive service to guests, responding promptly to their requests or inquiries.Uphold a friendly and welcoming demeanor, contributing to a positive guest experience.Adherence to StandardsAdhere strictly to SpringHill Suites' cleanliness and service standards, following all established procedures and guidelines.Maintain high levels of cleanliness and attention to detail in all assigned areas.What You Bring:Previous experience in a housekeeping or cleaning role within the hospitality industry is preferred but not mandatory; training will be provided.Attention to detail and the ability to follow established cleaning procedures and standards.Physical stamina and the ability to perform physical tasks, including lifting, bending, and standing for extended periods.Strong communication skills and a guest-focused mindset.Physical Requirements:Must be able to sit, stand, and walk for long periods.Light work – exerting up to 40 pounds of force occasionally, and/or 40 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.Shift Availability:Morning Shift & Evening ShiftWhy You'll Love Working Here:At SpringHill Suites Memphis Downtown, we pride ourselves on providing an exceptional experience for our guests and our team. If you're passionate about cleanliness and guest satisfaction, this is the perfect opportunity for you!Benefits:Health, Dental, and Vision Insurance401k MatchOpportunities for professional growth and developmentJoin Our Housekeeping Team and Help Us Shine!Apply today to become part of a dynamic team dedicated to excellence in hospitality!EEOC Statement: Springhill Suites Memphis Downtown is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Springhill Suites Memphis Downtown fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.

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